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So, You’re New to Canada, Eh?

I hear you’ve just moved to Canada. I bet you’re wondering just how to fit into Canadian culture. If you’ve done any research online, you’ve surely found that to act like a Canadian, you’ll need to say “eh” a lot, eat maple syrup-covered bacon, play hockey, be super nice to everyone, and pronounce it “a-boot” instead of “about.” Well, I hate to break it to you, but most of that stereotypically “Canadian” stuff is a bunch of over-exaggerated bologna. Sure, these things make for great punchlines in jokes about Canada, but they aren’t going to be much help if you actually find yourself in the land of the maple leaf. So, for you who are new to Canada, here are some dos and don’ts that will actually help you navigate the True North Strong and Free.

Do be nice

Canada has a reputation for being one of the nicest countries in the world. And while you shouldn’t expect every Canadian you encounter to shower you with love and affection, you definitely can expect us, as a group, to be very nice to you. For example, in Canada, it is generally considered pretty rude not to hold the door open for someone—even a stranger—who is entering a room or building behind you.

So, what can you, as a recent immigrant to Canada, do to fit in when out and about? The easiest thing you can do to be accepted by Canadians is just to be excessively polite. When you’re buying something at a store, being served at a restaurant, or receiving any other type of service, say “thank you.” And when somebody else thanks you, be sure to accept that thanks with a “you’re welcome.” Here is an example of a typical conversation between a cashier at a store and a customer in Canada:

Cashier: Hi, how are you today?

Customer: I’m great, thanks. How are you?

Cashier: I’m good, thank you. Did you find everything you were looking for today?

Customer: Oh yes, thank you.

Cashier: Good. Okay, your total comes to $15.00, please.

Customer: That will be on my Visa, please.

Cashier: Okay, you’re all set (sets up the Visa machine).

Customer: Thank you (completes the Visa transaction).

Cashier: Thank you. Here’s your receipt.

Customer: Great, thanks.

Cashier: No problem. You have a great day.

Customer: Thanks, you too.

Cashier: Thank you.

You may think that conversation is an exaggeration, but as someone who worked in retail for a long time, I can assure you that it isn’t. Most courteous Canadians treat service workers as if they are friends doing us extremely generous favors rather than as employees who are simply doing their jobs. The service workers, in turn, act as if the customers are their grandmothers, teachers, or other people who are generally treated with a high degree of respect. Of course, there are some rotten people who don’t treat service workers very well at all, but we prefer to believe that the mean people are actually all secretly American.

In addition to thanking people excessively, we Canadians tend to apologize profusely, usually when we have done nothing even remotely wrong. Some studies have shown that about 70 percent of Canadians will apologize when someone else bumps into them. That’s right––we say “sorry” for being in the way of people who aren’t paying attention to us. We also apologize when we don’t know what to order at a restaurant, when we can’t get our credit cards out of our wallets fast enough when there is a line behind us, when our small children cry in public, and so on. Even though it’s ridiculous, not apologizing for such things just seems rude.

Don’t say “eh”

The art of naturally integrating the word “eh” into a sentence is one that takes years of practice to master. Just like you can’t walk into a synagogue and toss around the few slang Hebrew words you know, you can’t just come into Canada and start saying “eh.” Most people who aren’t Canadian seem to think that we say “eh” in every other sentence. It takes a certain level of finesse to integrate it into your speech, and while some Canadians might be liberal with their “ehs,” most of us tack it onto sentences without even knowing it. Here are some proper and improper uses of the Canadian catchphrase that are good to know for those new to Canada:

Correct: “I know, eh?”

Translation: “I agree completely with what you’ve already said.”

Incorrect: “So, eh, I hear you’re an, eh, Canadian!”

Translation: “I’m doing a very poor imitation of a Canadian based on what I’ve seen on television.”

Correct: “It’s beautiful outside, eh?”

Translation: “Don’t you agree that the weather today is very pleasant?”

Incorrect: “Eh, don’t look at me like that.”

Translation: “What I really wanted to say was ‘hey,’ but I was trying to be clever.”

Unless you start saying “eh” without thinking about it, you would probably be better off avoiding its usage altogether. While we’ll probably just think it’s cute that you’re trying to be like us, we may be slightly annoyed if we think you’re mocking us (though it’s not likely that we’ll express that annoyance; instead, we’ll probably just offer you a beer).

Do accept hockey as a regular part of your life

You know that joke about all Canadians loving hockey? Well, it’s kind of true. I mean, no, we don’t all play, and I dare say, we don’t all even like hockey. But even those of us who don’t give a hoot about the sport itself do tend to take a certain amount of pride in our nation’s ability to dominate on the ice. Canada is a very large country, and hockey is one of the only universally Canadian things out there. From British Columbia all the way to Newfoundland, you’ll find small towns whose members regularly congregate at the local arena for hockey games. Many young girls and boys across the country grow up playing, and the amount of time, energy, and passion put into our hockey leagues can’t be ignored. We raise good hockey players, then proudly send them out into the world to represent us on our Olympic team and in the National Hockey League.

You don’t have to play hockey to live in Canada, but learning a thing or two about the game certainly won’t hamper your efforts to integrate into Canadian society. Tune in to Hockey Night in Canada on Saturday evenings once in a while to get an idea of what this hockey thing is all about.

Don’t think that all Canadians are the same

This may be an ironic bit of advice in an article on how to fit into Canadian society, but trust me, it’s still very valid advice for those new to Canada. Ever looked at a map of Canada before? If not, take a gander. If you haven’t noticed, Canada is huge. In terms of land area (no water), Canada is the fourth-largest country in the world. (If you count the water, we’re second only to Russia.)

This huge geographic span means that Canada has some pretty intensely different climates and intensely different people. For example, someone who grew up in Ontario would have a much easier time relating to a person from Michigan, USA than with a person from Newfoundland, Canada.

So, no, it isn’t always cold everywhere in Canada—in fact, not many people live in the places where it is always cold. And no, Canadians don’t all have the same “Canadian” accent. And no, we didn’t all share the same culture growing up. Saying so would be like saying that someone who grew up in Hollywood had the same upbringing as someone who grew up in Jackson, Mississippi. While stereotypical Canadian jokes are fine, people need to realize that they are just that—jokes. In reality, Canada is a uniquely diverse country.

Do ask questions, make friends, and feel welcome

I hope you’ve read the above points and thought to yourself, “Gee, I’m glad I moved to Canada.” If you are, I can’t blame you. It is a great place to be. We Canadians are fun people to get to know. We’re pretty accepting of others, too––if you respect us, we’ll respect you. So, come on in. Take off your shoes, get comfy on the couch (never the “sofa”), crack a pop (never a “soda”), and get to know us a bit better. I promise, you won’t regret it.

Filed Under: Grammar Tagged With: ESL, fun

5 Types of (Not So) Professional Emails You’re Sure to Encounter

Coffee brews, keyboards click, and professional emails fly. Office life is one of constant correspondence, sometimes even with people you could reach out and swat if the desire struck—which, undeniably, it does from time to time (especially when you find yourself the recipient of one of these five common—and irritating—types of professional emails.

1. The “I don’t want to bother you, but…”

What it looks like: Someone asking very politely for a favor.

What it really is: A desperate, clinging, last-ditch cry for help.

RE: A Quick Favor

Hi Kathryn,

How are you? How’s the reboot going? I hope you’re not too busy. How are the kids? I hope everything is well. I’m so sorry to do this to you, but I could really use your help with the project I’m working on. I really thought I could complete it by the 12th, but it wasn’t until I really got going that I realized how massive of a project it really was. If you could help me out, I would really appreciate it. I’ve attached a spreadsheet with the tasks that still need to be completed—could you please let me know if you’re available to take on any of these tasks? Thank you so much! I can’t tell you how big of a help it would be. I don’t think I could do this without your help. Just let me know as soon as you can how many tasks you’ll be taking on. You’re amazing. I’ll be in my office until 3, so feel free to pop by with any questions you may have. You’re the best!

Gratefully yours,

William

2. The short (and not-so-sweet) request

What it looks like: A quick email including a brief instruction about something important.

What it really is: A very clear message that somebody (you know who you are) has done something unacceptable.

RE: Holidays

All time-off requests for July must be submitted by this Friday. Requests received after this will not be processed. Don’t even bother asking. Thank you.

3. The TMI and then some

What it looks like: A professional email about something office-related.

What it really is: Thinly veiled office gossip.

RE: Tuesday’s Meeting

Hey Heather,

I’ve been asked to send you the minutes from Tuesday’s meeting. I’ve attached them to this email. In case you haven’t already heard, the meeting was an absolute disaster. Julie threw a fit about the late reports, and I thought that Erica was going to lose it when Julie accused her of “not caring” about the completion of that competitor analysis. It was pretty intense. I don’t want to name any names, but let’s just say that a certain IT guy probably won’t be writing code for very much longer, if you catch my drift. It’s probably lucky that you missed it. Don’t worry, though—I’ll get you up to speed when we go out for drinks on Saturday. That’s if Bryan agrees to take care of Koen while I go out. If not, Ko will have to come with us. We may have to reconsider the bar scene. Anyway, here are the minutes. See you at lunch!

Kim

4. The “Ha-ha, I’m not here”

What it looks like: A polite out-of-office message.

What it really is: A co-worker bragging about the fact that he or she is on vacation while you are stuck at work sending emails.

RE: Out of Office

Thank you for your message. Unfortunately, I am out of the office, and will be until June 26th. If you have an urgent need to contact me, please stop, think, and remember that there is literally no such thing as an “urgent” Human Resources matter. You may consider contacting my assistant, Karen, who—for the next three weeks—will be taking on five times her regular amount of responsibility and receiving absolutely no compensation for this extra work. Thank you.

Kindest regards,

Sarah

5. The passive-aggressive “You’re wrong”

What it looks like: A helpful, professional email containing important information.

What it really is: A claim on professional territory—a metaphorical lifting of the leg, if you will.

RE: Memo Color

Hello Taylor,

I was just going over last week’s meeting minutes, and I noticed that some concern was voiced over the color of paper the memos have been printed on lately. Of course, I understand this concern, as memo color is a very important office issue that needs to be properly addressed. The minutes state that you personally suggested the memos should be printed on pink paper. While I agree with you that, aesthetically, pink would absolutely be the ideal memo color, I regret that I must be the one to inform you that such a color does not comply with our company’s policy on memos. I’ve attached a copy of our memo policy to this email; as you will see, this policy clearly states that all memos must be printed on yellow paper. Luckily, this is the measure I have been complying with during my five-year tenure as the company’s official memo printer. So we really dodged a bullet there. I hope that clears up any confusion you may have had about the memo paper color. Thank you.

Yours,

Mary

Conclusion

These examples may be a bit on the extreme side, but I’m sure we can all think of a time when we’ve received a professional email that was just a little off in tone. If you’re worried about accidentally sending a professional email like one of the five shown above, you may want to consider checking out a professional editing service before hitting the Send button. When it comes to communication, it’s often better to be safe than sorry!

Filed Under: Business Tagged With: career, fun, rw

What Successful People Are Doing While You Are Sleeping In

There are few things more delicious than sleeping in, burrowing deeper into a heap of clean sheets and having breakfast brought in on a tray. Reality probably strikes closer to groggy protests and the inevitable panic when you realize you’ve hit the snooze button a few too many times. In either situation­—whether you’re lounging in luxury or running for the dry shampoo in lieu of a shower—people far more successful have already been up for hours. Have early risers caught on to something, or is the relationship between an early start time and success just coincidence? This is what the world’s most successful people—CEOs, self-made millionaires, industry tycoons, and world leaders—are doing while you’re still snoozing.

They’re staying fit

While it’s easy to want to exercise, the follow-through is much more problematic, especially when hectic schedules and innumerable life hiccups get in the way. It makes sense that those most successful get in their workouts in the morning before energy levels and willpower wane. President Obama starts every day with a workout at 6:45 a.m., by which time Anna Wintour, editor-in-chief at Vogue, has already played tennis for an hour. Former Pepsi CEO Steve Reinemund wakes at 5:00 a.m. daily to run four miles, and Condoleezza Rice sets her alarm for 4:30 a.m. to fit in a sweat session. In this Yahoo! Finance study, more than 70 percent of executives exercise in the morning, and as such, benefit from revved up metabolisms, increased energy, better moods, lower stress levels, and higher productivity. A consistent morning exercise plan also brings that sense of control and empowerment so often exhibited by the world’s most powerful.

They’re staying current

According to CNBC, Warren Buffet’s morning reading includes the Wall Street Journal, the Financial Times, the New York Times, USA Today, the Omaha World-Herald, and the American Banker. Bill Gates takes in the national news and various economic and business publications. Others add checking social media feeds to their morning news routines. Whatever the medium, leaders are making sure they are up-to-date on the world before going out into it.

They’re staying sharp

Icons of success use mornings to get a head start on important projects, before the slew of daily distractions, meetings, and interruptions compete for attention. Tim Cook, Apple CEO, is known to send out the day’s important emails at 4:30 a.m. Pre-dawn hours may be the best to tackle difficult projects as not only are you freshly recharged but you’re also primed for creative problem-solving directly after REM sleep. The peak energy levels you experience throughout the day are determined by your personal circadian rhythms, but that’s not to say that night owls should write off their mornings as unproductive. According to this article, your creative potential is actually at its best when you aren’t, so if you’re typically alert at night, you’re most likely to experience problem-solving breakthroughs in the early hours of dawn.

Successful people also take time in the early hours to cultivate mental health through meditation. The billionaire founder of the world’s largest hedge fund said in this interview that he attributes his success to early meditation. Bill Ford of the Ford Motor Company built meditation into his morning routine when he realized he needed a way to bring positivity to the workplace during difficult economic times. If in doubt, ask Oprah; she swears by at least 20 minutes of quiet to set the tone for a successful work day.

They’re staying personal

Demanding family schedules make it more and more difficult to organize evening meals. TV writer Nell Scovell found that her career responsibilities often ate into dinner hours, so she changed her family’s main meal to breakfast instead. Sharing your morning time with loved ones also creates a positive mental space to carry throughout the day. Morning family time for successful figures isn’t just about kids; morning sex triggers a boost from happy hormones that keep moods elevated and stress levels down as the day goes on.

The morning routines of the world’s leaders are absolutely achievable. While that snooze button may be tempting, rejecting excuses and adopting a few habits of the successful can only bring greater physical, mental, and spiritual health to your life. Take it from morning lark Benjamin Franklin: “Early to bed and early to rise makes a man healthy, wealthy, and wise.” Set your coffee machine on a timer, unroll the yoga mat, and give up your bed a little earlier for some well-deserved self-improvement.

 

Filed Under: Business Tagged With: fun, organization, productivity, rw

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