---

Pamela Wallenda 2954 Brunswick Blvd., Apt. 709, Omaha, NB 45209 (xxx) 825-3783 — pwallenda@aol.com EMPLOYMENT OBJECTIVE Senior Administrative Assistant in a dynamic high-technology company where my superior organization and communications skills in the industrial sector can add value. KEY STRENGTHS AND SKILLS Organizational: Very well organized and comfortable working in a multi-tasking project-oriented environment. Known as a “highly organized and productive employee”. Communications: Above average verbal and written communication abilities. A highly effective team player that understands the value of working together towards a common goal. Training: Experienced and effective at training new employees and co-workers alike. Possess a natural teaching ability for which I have been complimented many times, both by my trainees and my supervisors. PROVEN RESULTS Functioned as a member of a team responsible for developing a new customer service manual that was later adopted and used by all customer service employees. Worked directly for the CEO and managed his meeting time, speaking engagements, and travel commitments to minimize conflicts and optimize his productive time. Managed the day-to-day work of three employees in the company’s executive office and ensured that they met their time and production targets. Represented the executive branch on the plant Health and Safety Committee and served as its Deputy Chairperson for over two years. Frequently trained new administrative support staff, and was often called upon to teach co-workers how to use newly acquired software programs. EDUCATION AND TRAINING Bachelor of Arts, Social Sciences, Northvale College, Omaha, Nebraska (2000-2003). Was active in athletics including volleyball and basketball. Served as a reporter for the Campus newspaper during my final two years. Made the Dean’s Honor Roll every year. Time Management in Dynamic Environments, Training Dynamics Ltd., Omaha, Nebraska (weekly, Jun. – Dec. 2007). At my own initiative and expense, I attended this comprehensive and challenging course one-half day per week for six months and made up the lost work time in the evenings and on weekends. RECENT WORK EXPERIENCE Dynamo Batteries Ltd., Omaha, Nebraska (2006-present) Executive Assistant to the CEO and Manager of the Executive Office. Respected and well-liked by management and co-workers and always received superior job evaluations. Admiral Corporation, Omaha, Nebraska (2003-2006) Administrative assistant to the Director of Communications. Organized press briefings, hired contract writers, and drafted news releases for review by management. PERSONAL INFORMATION Married, no children. Enjoy reading, aerobics, gardening, and classical music.

---

Dennis Martinez 1950 Saint James, Apt. 12, Montreal, QC, H2S 3H5 Res. (xxx) 542-4284 – Cel. (xxx) 656-8765 – Net: dennism@yahoo.com EMPLOYMENT OBJECTIVE Programmer Analyst position in which I can help a dynamic organization achieve its mandate, by utilizing and building-on my eight years of experience in diverse application areas performing: systems analysis, development, maintenance, and project co-ordination functions. KEY AREAS OF EXPERTISE Functional Analysis Excellent ability to perform independent preliminary analysis of user requirements and develop effective solutions that satisfy user requirements. Software Development and Testing Extensive experience in designing, developing, testing and implementing a variety of IT applications in a number of different development, operational, and industry environments. Project Coordination Proven ability to perform as a technical leader; training and directing small to medium size project teams engaged in developing IT applications for client organizations. Software Maintenance and Support Significant experience in performing day-to-day maintenance and support of existing applications in parallel with the analysis, design, development and co-ordination activities for new applications. WORK EXPERIENCE Programmer Analyst, Car Account Project, Canadian National Railways (2013-present) Responsible for programming, unit testing, user acceptance testing, and implementation in a project involving re-engineering and development and maintenance. Activities included: clarifying and editing analyst specifications, coding and user acceptance testing, modifications, and final application implementation. Environment: MVS, TSO/ISPF, DB2, COBOL, MOVE for DB2, Platinum, MVS Scheduler (ESP), Command Center, Lotus Notes, FTP, Syncsort, JCL, Word, Excel, Windows XP, MQ Series. Programmer Analyst, Bombardier Aerospace, Applications Development (2011-2013) Performed maintenance support of the Legacy application, and conducted analysis, design, development and implementation of applications. Tasks included: responding to work requests and daily applications maintenance. Environment: COBOL, Mantis, Easytrieve, CICS, Total (database). MIS Analyst, Canadian National Railways Application Support (Legacy) (2007-2011) Responsible for analysis, design, development, testing, maintenance, and implementation of various IT applications including: payroll, human resources, and operational reporting systems. Activities included: project planning; application analysis, design, development, testing; maintenance support, and technical coordinator of an offshore team. Environment: COBOL, DB2, CICS, NETVIEW FTP, HP 3000, TURBO IMAGE, HP COBOL, VB, LAWPACK, IDMS, Windows 95, Office 97,Oracle, MS Access, MPE/iX, Lotus Notes. EDUCATION – TRAINING –  Bachelor, Computer Science, PSG College of Technology, Poona, India, 2006. –  Java Programming Language from Sun Microsystems, 2009. REFERENCES References will be provided upon request.

---

Veronica Rassmussen 5965 Waroner, Montreal, QC, H3W 2H3 Res. (xxx) 268-4956 – Cel. (xxx) 985-6217 – Net: veronicar@metro.com EMPLOYMENT OBJECTIVE Sales and marketing position with a dynamic company in the apparel industry — distribution and sales — where I can add value with my more than 10 years of experience in the retail sales sector. STRENGTHS – SKILLS – ABILITIES Excellent understanding of the dynamics of the retail apparel and accessories industry, particularly the sales and merchandising of luxury goods. Strong track-record providing superior customer service in a direct to client sales environment. Proven ability to manage sales staff and teams in achieving and exceeding sales targets. Demonstrated superior communication skills in dealing with customers, staff, community service organizations, and the media. Outstanding organizational skills and proven ability to work independently on multiple tasks in parallel. WORK EXPERIENCE Retail Sales Representative, Hermès Canada, Holt Renfrew Ltd., Montreal, (2011-2015) Responsible for direct client sales and service and performed the buying for the Fall-Winter 2014 product line. Career and Personal Development Activities (2009-2010) Travelled extensively in Europe, Asia and Africa, organized various charity fund-raising events, and apprenticed in fashion design with Point Zero Inc. Manager and Sales Representative, Giorgio Armani Label, Holt Renfrew Ltd., Montreal (2006-2009) Managed the Giorgio Armani Boutique which involved: managing the sales team, assisting and advising the Buyer, providing direct client sales and service, and performing all merchandising activities. Manager, French Connection Line, Harrod’s Department Store, London, UK (2005-2006) Responsible for: managing and motivating staff, performing client sales and service, and conducting retail merchandising activities. IT Software Instructor, Office – Dean of Medicine, University of London, UK (2004-2005) Provided basic training to students and staff on PC-based office software, Internet browsers, and e-mail programs. EDUCATION – TRAINING – KNOWLEDGE Bachelor of Arts, McGill University, Montreal, Canada. (2000-2003). Fashion Design Courses, Central Saint Martins, London, UK (2005). Fluent in English and French. Working knowledge of German. COMMUNITY SERVICE Chaired a successful fund-raiser for St. Jude’s Hospital in 2015 and participated in several charity events in recent years for the Feed-A-Child Campaign, and the Combined General Appeal (CGA).