735 Lacroix Street, Saint-Laurent, QC, H1S 2G8
Cel: (xxx) 459-1275 email@example.com
Regional manager position in the retail services sector in which my 12+ years of value-added experience as a customer-service-focused team leader will be a valuable asset.
Key Strengths, Skills, and Abilities
Strong team builder and team leader in a customer service environment. Excellent ability to communicate effectively with both customers and staff. Proven ability to manage a complex business in a multi-tasking environment. Highly organized, with superior problem-solving and analytical abilities. Significant experience in successful recruiting, staffing, and training. Fluently bilingual in both English and French (oral and written).
Management Experience General Manager and Franchise Owner/Operator, Automan Inc., Montreal, QC (2005-2011)
Owned, operated, and managed two Automan franchises in the Montreal area. Performed as General Manager of both locations, responsible for all aspects of business operations including: customer service, recruiting and staffing, marketing and promotion, technical operations, and administration and finance. A consistent annual winner of Automan’s Gold Level Award for excellence in management and operation of a franchise.
Area Operations Manager, Automan Inc., Montreal, Que., (2000-2004).
After a brief stint as a Store Manager in Ottawa, Ont. (1999-2000), was promoted to Area Operations Manager in the Montreal office of Automan Inc. During that period I oversaw all aspects of Automan Inc. franchise operations in the Montreal, Quebec City, and Toronto regions.
Building Manager, Branson Properties Group, Ottawa, Ontario, (1996-1998)
As resident manager, supervised the management, maintenance, and ongoing upkeep of 35 residential units and 3 commercial properties. The position required daily interaction with tenants, contractors, and trades people, often involving customer service issues and dispute resolution.
Education, Training, Awards
Outstanding Service Award, Automan Inc., Montreal, Que., (2007 and 2008).
Certified Management and Staff Trainer, Automan Inc., Train-the-Trainer Program (2004).
President’s Award for Top Store, Automan Inc., Montreal, Que. (2002).
Recreation Leadership Program, Algonquin College, Ottawa, Ont. (2000-2001).
Married with no children.
Community involvement includes coaching in a minor football league.
Interests and activities are: computers, reading, hockey, hiking, and bicycling.
|Jeremy R. Galatti|
692 Chevron Place, Houston, TX, 77094
Tel: (xxx) 758-5647 — Cel: (xxx) 945-7992 — Net: firstname.lastname@example.org
Senior sales and marketing position in a challenging new field where I can add value with my over 20 years of experience: exceeding sales targets, increasing company market share, developing new business, and revitalizing non-performing sales programs.
STRENGTHS — SKILLS — ABILITIES
Strong relationship building skills for acquiring new customers and retaining existing client base. Proven ability to size-up under-performing programs and quickly identify and implement solutions. Excellent team builder and leader, managing sales teams in a highly competitive sales environment. Significant success in opening up new markets and revitalizing stagnant markets and territories. Demonstrated ability to win over former customers that have moved to the competition.
EXPERIENCE — ACHIEVEMENTS — RESULTS
Key Account Manager, Imagine Corporation, Minneapolis, MN (2011-2016)
Increased annual sales from $14m to $17m with a unique key account management program targeting the 10 largest multinational clients. Realigned sales and distribution channels to enhance competitive product positioning and accelerate revenue performance.
Independent Sales Representative, DSL Computing Services, Houston TX (2009-2011)
Developed the strategic business plan for this small start-up, and designed and managed the sales program which achieved 100% growth in sales and 78% profitability, in the first year of operation.
District Sales Manager, Fidelity Computer Services Inc., Houston TX (2008-2009)
Senior sales executive responsible for opening a US division in Houston for global manufacturer of computer peripherals. Increased sales from $300K to $1.2M during first year by soliciting/winning new accounts.
Corporate Sales & Marketing Manager, Dixon Technologies Corp., Houston, TX (2005-2008)
Reporting to the company president, revitalized and developed sales territories. Increased sales from $400K to $1.3M first year by winning back key accounts lost to competition and soliciting/winning new accounts.
Regional Sales Manager, Tribec Corp., Houston, TX (2002-2005)
Responsible for development and implementation for multi-channel distribution and OEM accounts sales for this start-up computer company. Met or exceeded all sales quotas and new account development goals.
Senior Sales and Marketing Positions, Various Companies (1992 to 2001)
Held a number of progressively senior positions with companies in the computer manufacturing sector. Achieved significant results in revitalizing stagnant market territories and developing new business, and consistently posted sales numbers that exceeded targets.
EDUCATION — TRAINING — AWARDS
Bachelor of Business Administration, Sam Houston University, Huntsville, Texas.
Recipient of various company and national awards for outstanding sales and customer satisfaction results.
COMMUNITY — INVOLVEMENT — SERVICE
Founder: Fields of Dreams Foundation which raises money to send underprivileged kids to sports camps. Served as interviewer of possible beneficiaries for children’s Make-A-Wish Foundation.
|Dr. S. D. Monsanto|
2439 Sherwood St., Suite 918, Montreal, QC
(xxx) 979-4330 — email@example.com
Prior to his distinguished and successful career in international aviation law, Dr. Monsanto graduated with his undergraduate law degree from the National University of Buenos Aires, Argentina in 1960. In 1962 he went on to study Aviation Law as a specialty at the Institute of Aviation and Aerospace Law in Fuerza Aeres, Argentina. Then in 1972 he pursued specialized studies in Air Transport Economics through courses offered jointly by the International Civil Aviation Organization (ICAO) and the U.S. Federal Aviation Administration (FAA). Finally, in 1975 he earned his Doctorate of Law, with a specialization in Aviation Law, from the National University of Buenos Aires.
Dr. Monsanto spent the first 24 years of his professional career as Director of Aviation Policy, in the Department of Aviation of Argentina. In that position he was responsible for: negotiations of bilateral and multinational aviation agreements, optimization of scheduled and non-scheduled air transport services, development of aviation regulations and directives, dispute resolutions involving air carriers, and representing Argentina to various international organizations.
During this period, in parallel with his official full-time position with the Department of Aviation, Dr. Monsanto carried on numerous other professional and academic activities. These included: Spokesperson for the Air Transport Advisory Committee (1968-1986), Vice-President of the Interministerial Facilitation Committee (1975-1986), Assistant and Associate Professor of Law at the School of Navigation Law at National University of Buenos Aires (1962-1986), Assistant Professor of Law at the School of Aviation Law at the University of Moron (1970-1975), and Associate Professor of Law at the School of Navigation Law, University of Moron (1970-1975).
In 1997 Dr. Monsanto moved to Lima Peru to take up his appointment as Principal Air Transport Representative of South American countries to the International Civil Aviation Organization (ICAO). During the same period he also functioned as Secretary of the Latin American Civil Aviation Commission. In 2004 Dr. Monsanto won an international competition to become the Director of Air Transport for ICAO in Montreal. While at ICAO he was also appointed to the position of Honorary Visiting Doctoral Thesis Examiner at the Institute of Air and Space Law , McGill University, Montreal.
Dr. Monsanto has been a member of more than a dozen professional organizations and associations throughout his career. In addition, he has published numerous scholarly articles on subjects related to aviation law in respected international journals. He was named to the Aviation Order of Merit of Brazil and also received the “Santos Dumont” Medal from the Government of the Republic of Brazil. In addition, he has received numerous other awards and commendations including: The ALADA Silver Medal, Honorary Diploma from the Aeronautical Association of Argentina, and Honorary Diploma from the Pan-American Transportation Congress. He was also honored with his appointment as Vice-President of ICAO’s Judicial Committee. Dr. Monsanto is also multi-lingual, speaking Spanish, French, English, and Portugese.