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Recommendation Letters Demystified


There is a lot of confusion about recommendation letters.

Recommendation letters are often referred to in a number of different ways including: letters of recommendation, reference letters, letters of reference, commendation letters, and sometimes even, performance evaluation letters.

This terminology can be quite confusing, especially when these terms are often used interchangeably, sometimes to mean the same thing, sometimes to mean something different.

Below are some definitions that should clear up any confusion, followed by some tips and strategies on how best to deal with recommendation letters.

LETTERS OF RECOMMENDATION

Employment-Related
Also called a recommendation letter, it is an employment- related letter that is specifically requested by the person the letter is being written about. Such a letter is normally positive in nature, and written by someone who knows the subject well enough to comment on the skills, abilities, and specific work attributes of that person.

Typically, an employment-related recommendation letter conveys one person’s view of the work performance and general workplace demeanor of a person that has worked under their direct super- vision. The requestor of the letter normally requires it when applying for a promotion or a new job.

These letters are usually addressed to a specific person to whom the requestor has been asked to submit the letter.

Graduate School Related
Another situation where recommendation letters are a common requirement is for entry into post-graduate programs at a college or university. Graduate programs often require two or more letters of recommendation as part of the program admission requirements.

Normally these graduate program recommendation letters are written at the request of the program applicant by individuals who are familiar with their academic career to-date, and their future education and career aspirations. These people could include: school faculty members, administrators, academic supervisors, and/or employers.

These letters are always addressed to a specific person and are normally included as part of the program admission application.

LETTERS OF REFERENCE
These are more general letters that are often requested by employees when they leave the employ of an organization. Normally factual in nature, they are usually addressed, “to whom it may concern” and provide basic information such as: work history, dates of employment, positions held, educational credentials, etc.

Reference letters sometimes contain a general statement (as long as a positive one can be made), about the employee’s work record with the company that they are leaving. Employees often submit these letters with job applications in the hope that the letter will reflect favorably on their chances for the new position.

Character reference letters are sometimes required by employers when hiring individuals to perform personal or residential services such as child care, domestic services, etc. These letters are usually drafted by a former employer and deal with such characteristics as honesty, dependability, and work ethic/performance.

COMMENDATION LETTERS
These are unsolicited letters, which typically commend an employee to their supervisor for something outstanding or noteworthy that the employee has done. Normally, these are written by co-workers, or managers from another area of the organization who were suitably impressed while supervising the person on a short-term project.

EVALUATION LETTERS
These are usually detailed assessments of an employee’s work performance as part of an organization’s regular employee review process. Typically, they are written by the employee’s supervisor and are attached to the individual’s performance appraisal and placed on their personnel file.

RECOMMENDATION LETTER TIPS AND STRATEGIES
The following tips apply primarily to the writing of recommendation letters and reference letters as defined above. (This list is summarized from “Instant Home Writing Kit”).

  1. Write It Only If You Want To
    If you are asked by someone to write a letter of recommendation about them, you don’t have to say “yes” automatically. If it is someone you respect for their work, and you have mostly positive things to say about them, by all means write the letter. There is no point saying “yes” and then writing a letter that says nothing good about the person, or worse still, concocting a misleading positive assessment of someone.

  2. If You Must Refuse, Do It Right Up Front
    On the other hand, if someone asks you to write a letter of reference for them, and you know you will be hard-pressed to keep the overall letter positive, say “no” right up front. No point in hesitating and leading them on to believe that the answer might be “yes”. A gentle but firm “no” will usually get the message across to the person. Explain that you don’t think that you are the best (or most qualified) person to do it.

  3. Suggest Someone Else
    If you feel you should refuse, for whatever reason, it may be helpful for you to suggest someone else who you think might have a more positive and/or accurate assessment of the person. They may also be in a better position to do the assessment. Usually there are a number of possible candidates, and you may not in fact be the best person.

  4. Write It As You See It
    Writing a less than honest recommendation letter does no one a favor in the end. It is likely to backfire on you, the person being recommended, and the new employer. Also, many employers and head-hunting agencies check references. How would you like to be called up and have to mislead people due to questionable things you may have written in a reference letter?

  5. Be Honest, Fair, and Balanced
    Honesty is always the best policy when it comes to writing recommendation letters. At the same time, try to be fair and balanced in your approach. If in your estimation, a person has five strengths and one glaring weakness, but that weakness really bothers you, make sure you don’t over-emphasize the weak point in the letter, based on your personal bias. Just mention it as a weakness and move on.

  6. Balanced Is Best
    An overall balanced approach is likely the best one for a letter of recommendation. Even if your letter generally raves about how excellent the person is, some balance on the other side of the ledger will make it more credible. After all, nobody’s perfect. There must be some area where the person being recommended needs to improve. A bit of constructive criticism never hurts.

To see a fully-formatted “real-life template” of a recommendation letter, click on the following link:
http://www.writinghelp-central.com/recommendation-letter.html


(C) Shaun Fawcett is the world’s foremost expert on writing ALL types of letters of recommendation and letters of reference for ALL situations: personal, business, character, employment, and college admission. His comprehensive book, with real-life downloadable templates, is considered the top resource on this subject on the planet:
http://InstantRecommendationLetterKit.com

Filed Under: Job Applications, Letter Writing

Letters of Recommendation
Writing Tips and Strategies


In addition to standard letter-writing dos and don’ts, there are a number of basic guidelines that apply specifically to most situations related to the writing of letters of recommendation. These are usually more “situational” than “how-to” in nature.

The following article is an excerpt from my ebook “Instant Recommendation Letter Kit – How To Write Winning Letters of Recommendation”
Instant Recommendation Letter Kit

These recommendation letter guidelines are important to both note and apply, since writing letters of recommendation is always a somewhat tricky and delicate matter. That’s because they almost always affect the reputation and future of the writer or that of another person.

The following tips and strategies apply primarily to the writing of letters of recommendation in their various forms (i.e. recommendation letters, commendation letters, recognition letters, performance evaluation letters).

Write It Only If You Want To
If you are asked by someone to write a recommendation letter about them, you don’t have to say “yes” automatically. If it’s someone you respect for their work, and you have mostly positive things to say, by all means write the letter.

There is no point saying “yes” and then writing a letter that says nothing good about the person, or worse still, concocting a misleading positive assessment of someone.

So, whatever you do, don’t get sucked into writing a recommendation inappropriately out of feelings of guilt or obligation.

If You Must Refuse, Do It Right Up Front
On the other hand, if someone asks you to write a recommendation letter for them, and you know you’ll be hard-pressed to keep it positive, say “no” right away.

There is no point in hesitating and leading the person on to believe that the answer might eventually be “yes”.

A gentle but firm “no” will usually get the message across to the person. Explain that you don’t think that you are the best (or most qualified) person to do it.

Suggest Someone Else
If you feel you should refuse, for whatever reason, it may be helpful for you to suggest someone else who you think might have a more positive and/or accurate assessment of the person.

That other person may be in a better position to do the assessment. Usually there are a number of possible candidates, and you may not actually be the best one.

In fact, I have seen a number of cases over the years in which people requesting recommendation letters have not requested the letter from the obvious or logical choice. This usually happens when the requestor doesn’t like the person who is the obvious choice, and/or they are worried about what that person will say about them.

Write It As You See It
Writing a less than honest letter of recommendation does no one a favor in the end. It is likely to backfire on you, the person being recommended, and the new employer.

Also, many employers and head-hunting agencies check references these days.

How would you like to be called up and have to mislead people due to questionable things you may have written in a reference letter?

Be Honest, Fair, and Balanced
Honesty is always the best policy when it comes to writing recommendation letters. At the same time, try to be fair and balanced in your approach.

If in your estimation, a person has five strengths and one glaring weakness, but that weakness really bothers you, make sure you don’t over-emphasize the weak point in the letter based on your personal bias. Just mention it in passing as a weakness and then move on.

Balanced Is Best
An overall balanced approach is the best one for a letter of recommendation. Even if your letter generally raves about how excellent the person is, some balance on the other side of the ledger will make it more credible. After all, nobody’s perfect.

There must be some area where the person being recommended needs to improve. A bit of constructive criticism never hurts and it will make your letter more objective in nature.

Bottom Line:
The most important point to take away from the above tips and strategies is that it is your choice as to whether, and how, you will write a letter of recommendation.

It’s an important type of letter that will have a definite impact on the future of the person about whom it is being written, so don’t agree to write one unless you are willing to give it your utmost attention and effort.


(C) Shaun Fawcett is the world’s foremost expert on writing ALL types of letters of recommendation and letters of reference for ALL situations: personal, business, character, employment, and college admission. His comprehensive book (with templates) is considered the top resource on this subject on the planet: http://InstantRecommendationLetterKit.com

Filed Under: Job Applications, Letter Writing

How To Write Cover Letters That Work

Sometimes there is confusion about the exact meaning of the term “cover letter”.

That’s because when most people use that term, they don’t realize that there are two main types of cover letters. There are “document transmittal cover letters”, and there are “resume cover letters”.

DOCUMENT COVER LETTERS

A document cover letter is a letter of transmittal that explains and conveys an attached document to a second party.

The types of documents that this type of cover letter is used for typically include: reports, plans, legal papers, applications, manuscripts, contracts, travel documents, booklets, manuals, brochures, product samples, photos, artwork, etc.

A document cover letter is normally a short one-page business letter that very briefly explains the attached or enclosed document(s) that is being sent. It only contains the essential information such as why the document(s) is being sent, what the recipient is expected to do with it, and any applicable deadlines.

RESUME COVER LETTERS

When most people use or hear the term “cover letter” they are thinking of resume cover letters.

Resume cover letters are used for one purpose only; to convey a resume or curriculum vitae to a prospective employer.

A resume cover letter is normally a concise one-pager that introduces you, explains why you’re writing, summarizes your key skills, abilities and experience, and asks the recipient to get back to you. Its main purpose is to capture the attention of the recipient enough to get that person to look at the attached resume with interest.

Of the two types of cover letters, by far the most commonly requested at my Writing Help Central Web site is the cover letter for a resume or curriculum vitae.

RESUME COVER LETTER WRITING TIPS

When drafting a cover letter for a resume or c.v., there are a number of important rules of thumb to follow. The following list is an adapted summary of a similar list in my eBook “Instant Home Writing Kit”.

Address It To A Specific Person
Even when sending an unsolicited resume to a company you should take the time to find out the name of the appropriate person and write the letter to that person. At least it will reach their office. Resumes sent to “Dear Human Resources Manager” are almost always a waste of time. Name someone specifically and it will at least make it into an in-basket.

Keep It Short and Focused
Remember, your resume already says it all. Keep the letter short and focused and don’t repeat what is already in the attached resume or c.v. Never exceed one page in a cover letter.

Be Enthusiastic
Express your interest in the job and the new company with enthusiasm. Show that you really want the job, and that you would really like to work for that particular company.

Focus On Needs Of the Employer
Throughout your cover letter make it clear that you are interested in the needs of the employer. You are there to help them. You are part of the solution. Try to make this the subliminal message of your entire letter.

Show That You’ve Done Your Homework
Demonstrate a good knowledge of the company and industry for which you are applying. A one-liner, or a phrase or two in the appropriate place in your letter that shows you are interested, and understand the company’s problems, will give you instant credibility (i.e. do some simple Internet research).

Use the Appropriate “Buzzwords”
Every organization has its own ways of doing things and its own lingo. Look through key documents such as annual reports, corporate Web sites, etc. Try to spot key words, terms, and phrases that are often repeated. Every company has them. Use as many of these “hot buttons” as you can in your cover letter – where appropriate, of course. For example, if the “Message From the CEO” in the annual report mentions the phrase “action plan for the future” three times, make sure you work that term into your cover letter. Don’t overdo it, of course.

Summarize Your Skills and Abilities
If possible, without making the letter too long, summarize your overall skills and abilities in bullet-point form. This can make them stand out in a way that they wouldn’t, buried in the resume or c.v.

Promise To Follow Up
In the final paragraph, clearly state that you will be following up by telephone in a few days to see if you can answer any questions. Make sure you do this. Industry experts say that over 80% of people never do this crucial follow-up and just wait for the phone to ring.

The challenge of course, is to try to address all of these points in a three or four paragraph letter. It can be done!

To see a fully-formatted “real-life template” of a resume cover letter, click on the following link:
http://www.writinghelp-central.com/cover-letter.html

Filed Under: Job Applications, Writing Advice

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